What is TELUS Smart Hub?

TELUS Smart Hub is a device that gives your home internet over the TELUS mobile network instead of a wired line. It is designed for rural and semi-rural addresses where fibre has not been installed, and needs no cable run to the property.

Because it uses the mobile network, what you get depends on the signal at your specific address rather than on your town — two properties a kilometre apart can see quite different results, and a hill or a stand of trees between you and the tower matters more than the distance. That is why any answer worth having is one checked against your own address. Bring it into a Bolt Wireless store, or call us, and we will check coverage for the property before you commit to anything.

How Smart Hub Differs From a Wired Connection

Smart Hub is a device in your home that connects to the TELUS mobile network and shares that connection over wi-fi. Because nothing has to be dug or strung to your property, it can be set up where a wired service would need infrastructure that does not exist. What you get depends on the mobile signal at your address, which is why the check is specific to your property rather than to your town.

  • No line to the property required
  • Set up in the house rather than waiting on infrastructure
  • Performance depends on mobile signal at your specific address
  • Suits properties fibre has not reached and is unlikely to soon

Signal at the Property, Not in the Town

Two farms a kilometre apart can get quite different results, and a hill or a stand of trees between you and the tower matters more than the distance. This is why we check the address rather than the area — and why, where the signal is marginal, an external antenna can be the difference between a connection that works and one that frustrates everyone in the house.

Who This Is Actually For

Properties out toward Sumas Prairie and Matsqui, acreages around the Fraser Valley, and rural addresses across British Columbia and Alberta where the wired options are limited or absent. Our Abbotsford and Golden stores in particular deal with this regularly, because they serve areas where the fibre map runs out well before the customers do.

Before You Sign Anything at Your Door

A recurring story from rural customers is a door-to-door contract for a service that did not deliver what was promised, on an address where it was never going to. If that has happened to you, bring the paperwork into any Bolt Wireless store. We will read what you are actually on, tell you what leaving would cost, and be straight with you about what your property can and cannot get.

Reliable TELUS Internet for Rural and Underserved Areas

Living outside the city should not mean settling for a connection that drops every evening. For rural communities and acreages across British Columbia and Alberta where PureFibre has not yet arrived, TELUS offers home internet built for harder-to-reach addresses. As an authorized TELUS dealer, Bolt Wireless helps rural households find a dependable option so you can stream, browse, work from home and stay in touch with family without driving into town for a stable signal.

Wireless Home Internet and Satellite Options

Where fibre or cable cannot run, fixed wireless and satellite step in. TELUS Wireless Home Internet uses the strength of the wireless network to bring a steady connection to homes off the beaten path, while satellite-based service can reach the most remote locations. Our team reviews your address, terrain and nearby coverage to recommend the right fit and set clear expectations on speed and data.

  • Fixed wireless home internet for many rural BC and Alberta addresses
  • Satellite options for remote properties beyond the wireless footprint
  • Simple self install in most cases, so you can be online sooner
  • Plans designed for streaming, video calls and everyday browsing

Easy Self Install, Expert Help When You Need It

Most rural customers can get up and running with a straightforward self install kit, and our staff will show you exactly what to expect before you leave the store. Prefer a hand? Call us and we will talk you through setup step by step. We never invent speeds or guarantees, so ask in-store for current pricing, data details and availability at your location.

Confirm Coverage for Your Address

Coverage in the country can vary from one property to the next, so a quick check makes all the difference. Review our 5G coverage map, then visit one of our 10+ stores across BC, Alberta and Ontario or call 778-957-8000 to verify service. If fibre does happen to reach you, we will let you know and point you to TELUS High-Speed Internet instead. Searching for rural internet near me? Start with a coverage check and we will handle the rest.

Why Get Rural Internet at Bolt Wireless?

Authorized Dealer

Official TELUS & Koodo dealer with full product access

10+ Locations

Convenient stores across BC, Alberta & Ontario

Expert Support

Knowledgeable staff to help you every step

Frequently Asked Questions

What is TELUS Smart Hub?

TELUS Smart Hub is a device that gives your home internet over the TELUS mobile network instead of a wired line. It is designed for rural and semi-rural addresses where fibre has not been installed, and needs no cable run to the property.

Will Smart Hub work at my property?

It depends on the mobile signal at your specific address, not on your town. Bring the property address to a Bolt Wireless store and we can check what the coverage looks like there before you commit to anything. Where the signal is marginal, an external antenna often makes the difference.

Is it as good as fibre?

No, and we would rather say so. Fibre is a better connection wherever you can get it. Smart Hub exists for addresses that cannot, and there it is frequently the difference between a usable connection and none. If fibre is available at your property we will tell you and recommend it instead.

Can I use it as a backup for a wired connection?

Some customers do, particularly where the wired service is unreliable or where an outage has real consequences for a home business. Talk to us about how you would want it to behave during an outage, because that shapes whether it is worth running as a second connection.

What about data limits?

Allowances vary by plan and change with current TELUS offers, so any number we printed here would go stale. Ask us in store and we will tell you what applies to the plan you are actually considering, including what happens if you go over.

Which stores know rural addresses well?

Our Abbotsford store serves the farms and acreages out toward Sumas Prairie and Matsqui, and our Golden store covers a wide rural area in the Kootenays. Both deal with this every week. Any of our locations can run the check, but those two have the most experience with what actually works out there.

Ready to Get Started with Rural Internet?

Visit your nearest Bolt Wireless store today and let our experts help you find the perfect solution.

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TELUS PureFibre

PureFibre runs symmetrical on plans up to 1 Gbps, so uploading a file, joining a video call and backing up the house all happen at full speed. Where fibre has not reached yet, TELUS Smart Hub gets you online over the mobile network.

  • Symmetrical speeds up to 1 Gbps, and 1.5 Gbps down
  • 99.99% network reliability
  • Wi-Fi 6E gateway and Boost pods included
  • Smart Hub for rural addresses
TELUS PureFibre Wi-Fi 6E gateway and TELUS Smart Hub wireless home internet devices, installed by Bolt Wireless