TELUS Online Security

What It Protects, and What It Does Not

This protects your devices, accounts and identity. It does not protect your house — that is SmartHome Security, with cameras, sensors and alarms. The two are frequently confused because both carry the word security, and people occasionally buy one expecting the other. If your concern is someone getting into your bank account or opening credit in your name, this is the product. If it is someone getting through your back door, it is not.

• Antivirus and malware protection across your devices
• VPN for public wi-fi in cafes, airports and hotels
• Password manager so you are not reusing the same one everywhere
• Dark-web monitoring for your email addresses and accounts
• Credit monitoring and alerts on new activity in your name
• Identity-theft recovery support if something does happen

Credit and Identity Monitoring Is the Part People Underrate

Antivirus is what people think they are buying, but the monitoring is usually what earns its keep. Identity theft in Canada is rarely discovered by the victim first — it surfaces when a credit application is refused or a collection notice arrives, months after the damage. Monitoring shortens that gap from months to days, and the recovery support matters because untangling a stolen identity is a long administrative job that most people have never done before.

You Do Not Need to Be a TELUS Customer

Unlike most of what we set up, this is available whether or not your phone or internet is with TELUS. If you are already a TELUS customer it can go on your existing bill; if you are not, it stands on its own. That makes it one of the few things we can help with even if you have no intention of switching anything else.

Setting It Up Properly

The protection only works on devices where it is actually installed, and the common failure is buying a multi-device plan and installing it on one phone. Bring the devices you want covered — phones, tablets, laptops — into any Bolt Wireless store and we will get them all set up, including the password manager, which is the part most people never get around to on their own.