TELUS Pik TV
Flexible TELUS Pik TV with customizable channel packs.
Pik TV is no longer sold to new customers. TELUS now offers its television service as Optik TV and TELUS TV+, and those are what a new subscription would be set up on. If you are an existing Pik TV customer your service continues, and this page covers how to use it and what your options are if you want to move.
If You Are Already a Pik TV Customer
Your service is not being taken away because it has stopped being sold to new customers. You can keep watching, keep your channels, and keep using the app on the devices you already have. If something has stopped working — a login that will not take, an app that will not load on a smart TV, a channel that has disappeared — bring it into any Bolt Wireless store and we will look at it with you rather than sending you to a phone queue.
Watching Pik TV on Your Devices
Pik TV runs through the app rather than a set-top box, which is what made it different, and the app sign-in uses your TELUS account credentials. Most problems people bring us are account sign-in rather than the app itself. If you have changed your TELUS password recently and the TV has stopped working, that is almost always the cause and it takes a minute to sort out in store.
Moving to Optik TV or TELUS TV+
If you want more channels, recording, or the full TELUS television experience, Optik TV is the current product and it is what we would set up today. It runs over your home internet like Pik TV did, so if you already have TELUS internet the change is mostly about the package rather than the infrastructure. We will tell you honestly whether moving is worth it for what you actually watch, because for some households on Pik TV the answer is no.
What Bolt Wireless Can Help With
All of our stores across British Columbia, Alberta and Ontario can help existing Pik TV customers with account and app problems, and can set up Optik TV or TELUS TV+ if you decide to move. We are an authorized TELUS dealer, so this is the same support you would get from TELUS directly, with someone in front of you.
TELUS Pik TV: Build Your Own TV for Less
TELUS Pik TV is the budget-friendly, build-your-own way to enjoy live television without paying for channels you never watch. You start with a low entry price and a set of essential channels, then add only the content that matters to your household. As an authorized TELUS dealer, Bolt Wireless helps customers across British Columbia, Alberta and Ontario set up Pik TV quickly and choose a lineup that fits both their taste and their budget.
Pick Your Channels and Theme Packs
The whole idea behind Pik TV is choice. Keep things lean with the essentials, or layer on theme packs for sports, movies, news, kids and more. It is a flexible, no-fuss approach that puts you in charge of what you pay for, making it a smart pick for renters, students, smaller households and anyone who wants live TV without a big commitment.
- Low entry price with essential channels to start
- Add-on theme packs so you only pay for what you watch
- Stream on the go from your phone, tablet or laptop
- An easy, lower-cost path into live television
Stream Live TV on the Go
Pik TV is not tied to the living room. With the app, you can keep up with your channels while you are out and about, which makes it a great fit for busy, mobile lifestyles. For the best experience at home, a reliable connection helps, and Pik TV pairs nicely with TELUS PureFibre Internet for smooth viewing across your devices.
Get Started at a Store Near You
Want more channels or premium features down the road? You can always step up to TELUS Optik TV when you are ready. To compare options, confirm availability and find the right starting lineup, visit one of our 10+ stores across BC, Alberta and Ontario or call 778-957-8000. You can also try our find my plan tool, or search Pik TV near me, and ask in-store for current pricing and the latest offers.
Why Get Pik TV at Bolt Wireless?
Authorized Dealer
Official TELUS & Koodo dealer with full product access
10+ Locations
Convenient stores across BC, Alberta & Ontario
Expert Support
Knowledgeable staff to help you every step
Pik TV Available at These Locations
TELUS & Koodo Store Delta
Unit 110-8067 120th Street, Delta, BC V4C 6P7
View StoreTELUS & Koodo Store Surrey
Unit 102-15161 56 Ave, Surrey, BC V3S 9A5
View StoreTELUS & Koodo Store Vancouver
522 West Pender Street, Vancouver, BC V6B 1V3
View StoreTELUS & Koodo Store Abbotsford
Unit 16-31940 S Fraser Way, Abbotsford, BC V2T 1V6
View StoreTELUS & Koodo Store Golden
Unit 105-612 7 St N, Golden, BC V0A 1H2
View StoreTELUS & Koodo Store New Westminster
Unit K9-610 6th St, New Westminster, BC V3L 3C2
View StoreFrequently Asked Questions
Is Pik TV discontinued?
It is closed to new customers. TELUS sells its television service as Optik TV and TELUS TV+ now, and a new subscription would be set up on one of those. Existing Pik TV customers keep their service — being closed to new sign-ups is not the same as being switched off.
Can I still watch Pik TV?
Yes, if you are an existing customer. The app continues to work on the devices you already use it on, with your TELUS account sign-in. If it has stopped working, the most common cause is a changed TELUS password rather than a problem with the service.
Can I still sign up for Pik TV?
No. New TELUS television customers are set up on Optik TV or TELUS TV+. If you came here looking to subscribe, those are the current products and any Bolt Wireless store can arrange one — including checking what your address can actually get before you commit.
Should I move from Pik TV to Optik TV?
It depends on what you watch. Optik TV offers more channels and recording, which matters if you watch live television and sport; if Pik TV already covers what you use, moving may not gain you much. Bring your current setup into a store and we will give you a straight answer rather than assuming the newer product is automatically better for you.
Where can I get help with my Pik TV account?
Any Bolt Wireless location across British Columbia, Alberta and Ontario. We are an authorized TELUS dealer, so we can look at account and app problems in person instead of you working through a call centre.
Ready to Get Started with Pik TV?
Visit your nearest Bolt Wireless store today and let our experts help you find the perfect solution.
Live TV and your streaming apps, in one place
Optik TV puts live channels, on-demand and Netflix, YouTube and Prime Video on the same remote — and bundles with PureFibre so there is one bill instead of four.
- Netflix, YouTube and Prime Video built in
- Cloud PVR — record and watch anywhere
- 4K on supported channels
- Bundles with PureFibre internet
