TELUS Business Plans

Choosing by How Your Team Works, Not Just Its Size

A five-person office where everyone sits at a desk on wi-fi needs a very different plan from a five-person crew working out of trucks all day. Data pooling helps when usage is uneven — one person on video calls and four barely using data — while separate allowances make more sense when everyone uses roughly the same amount. Bring us a recent bill and we can see the actual pattern rather than guessing at it.

• Pooled or shared data across all lines on the account
• One bill for the business rather than individual accounts
• Add and remove lines as staff join and leave
• Canada-wide and US options for teams that travel
• Business-grade support rather than the consumer queue

Moving From Personal Phones to Business Lines

Plenty of small businesses run on staff personal phones until it becomes a problem — expense claims, staff leaving with the customer-facing number, no control over the bill. Moving to business lines lets the company own the numbers, which is usually the real reason to switch. We can port existing numbers across, including ones currently on personal accounts with the employee's consent, without anyone losing their number.

Devices, Financing and Replacing Broken Handsets

Business accounts can finance devices across the account rather than per person, and stagger upgrades so you are not replacing every handset the same month. It is worth deciding upfront how a broken or lost phone gets replaced, because that is the situation that costs a working day when nobody has planned for it. We can hold spare stock arrangements for larger accounts.

What to Bring When You Come In

To set up or quote a business account we need your business name and number, a recent bill from your current provider if you are switching, and ID for whoever signs. If you want an accurate comparison rather than a rough one, the bill matters most — it shows what you are actually using, which is almost never what people estimate.