Start With Your Actual Usage

Your last three bills show what you really use, which is almost never what people estimate. Plenty of customers are paying for data they have never touched; others are paying overage every month on a plan a tier too small. Bring a bill into any of our stores and we will read it with you — this is a five-minute conversation that regularly changes what someone pays every month for years.

  • TELUS 5G and 5G+ network coverage
  • Canada-wide talk and text on current plans
  • US and international add-ons for travel and family abroad
  • Family and multi-line options on one account
  • Keep your existing number when you switch

Switching From Another Carrier

Porting your number from Rogers, Bell, Fido or anyone else takes one visit if you bring the right things: your current bill, your account number and photo ID. The account number is the piece people forget, and without it the port cannot start. We complete the port in store and confirm the old account closes properly, which is the step that most often goes wrong when people do this online themselves.

Family Plans and Adding a Line

Adding a line for a child starting school, or moving a parent onto your account, changes your bill in ways that are not obvious from the advertised price. Sometimes restructuring the whole account is cheaper than adding to it. We will show you both numbers rather than just the one that makes the sale, because a plan you resent in six months is not a good outcome for either of us.

TELUS or Koodo — Which Is Right for You

Koodo runs on the same national network and is generally the better answer if you want no contract, prepaid, or the simplest possible bill — including for newcomers to Canada, since prepaid needs no credit history. TELUS makes more sense if you want device financing, family accounts, or to bundle with home internet and TV. Both are available at every Bolt Wireless store, and we are happy to point you at Koodo when it is the better fit.

TELUS Consumer Plans Built Around How You Live

As an authorized TELUS dealer, Bolt Wireless helps individuals and families across British Columbia, Alberta and Ontario find a TELUS mobile plan that fits real life and a real budget. Whether you stream on the go, work remotely or just want dependable coverage for the whole household, our team matches your usage to the right plan instead of selling you more than you need. Every plan rides on the award-winning TELUS 5G and 5G+ network, so you get fast, reliable connectivity at home and on the road.

Unlimited Data, Talk and Text Across Borders

Today's TELUS consumer plans are designed for people who do not want to count gigabytes. Many plans include generous or unlimited data, unlimited Canada-wide calling and text, and options that keep you connected when you travel. If you cross the border often, ask us about plans with Canada, US and Mexico coverage so your phone simply works when you land.

  • Unlimited nationwide talk and text
  • Large-bucket and unlimited data plans on the 5G and 5G+ network
  • Canada, US and Mexico roaming-friendly options
  • Bring-your-own-device (BYOD) plans that reward keeping your current phone
  • Easy number porting from any carrier, usually with same-day activation

Family and Multi-Line Savings

Adding lines is one of the simplest ways to lower your monthly cost per person. With multi-line discounts, parents, kids and grandparents can share savings while keeping individual plans. Explore our TELUS family plans to see how much a household can save, or compare the latest handset offers on our TELUS smartphone page.

Switch With Expert In-Store Help

Not sure which plan is right? Our in-store experts review your current bill, explain your options in plain language and handle the switch for you. We take care of number porting from your old carrier and aim for same-day activation so you walk out connected. Use our find my plan tool to get started, or visit any of our 10+ stores across BC, AB and ON. Ask in-store for current pricing and promotions, or call us at 778-957-8000 to find the best TELUS consumer plan near you.

Why Get TELUS Plans at Bolt Wireless?

Authorized Dealer

Official TELUS & Koodo dealer with full product access

10+ Locations

Convenient stores across BC, Alberta & Ontario

Expert Support

Knowledgeable staff to help you every step

Frequently Asked Questions

What do I need to bring to switch to TELUS?

Your current bill, your account number from that provider, and government photo ID. The account number is the piece most people forget and the port cannot start without it. If you are bringing your own phone, make sure it is unlocked and bring it with you.

Can I keep my phone number?

Yes. Numbers port from any Canadian carrier. Do not cancel your old service before you come in — cancelling first can release the number and make it harder to bring across. Come to us with the account still active and we will handle the switch.

How do I know if I am on the wrong plan?

Look at your last three bills for two things: data you never used, and overage charges. Either means the plan does not match your usage. Bring the bills to any of our stores and we will go through them with you — there is no charge for the conversation and no obligation to change anything.

Should I choose TELUS or Koodo?

Koodo uses the same national network and suits you if you want no contract, prepaid billing, or you are new to Canada without credit history. TELUS suits you if you want device financing, a family account, or to bundle with home internet, TV or security. We sell both and will tell you which fits rather than defaulting to one.

Am I eligible for employer pricing?

Possibly, and most people who are eligible do not know it. TELUS Exclusive Partner Program pricing is available through many Canadian employers. Bring your work email or employee ID to any Bolt Wireless store and we will check your organisation against the current list before you sign up at standard pricing.

Ready to Get Started with TELUS Plans?

Visit your nearest Bolt Wireless store today and let our experts help you find the perfect solution.

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Trade-in bonus

Bring in any phone, from any carrier, in almost any condition. We value it on the spot and put the credit straight onto your new device the same day.

  • Any carrier, any brand
  • Valued in minutes, in store
  • Credit applied the same day
  • Cracked screens still have value
Samsung Galaxy S26 and S26 Ultra in black, eligible for trade-in credit at Bolt Wireless