TELUS High-Speed Internet
TELUS PureFibre high-speed internet for your home.
TELUS PureFibre brings a fibre-optic line to the property itself, which is what makes upload speed match download speed — the difference you notice on video calls, cloud backups and uploading anything large. It is available across much of British Columbia and Alberta, but availability is decided street by street and sometimes building by building, so the only answer that means anything is the one for your specific address.
Want a current price first? See live TELUS pricing — updated by TELUS, so it is always current.
How much does TELUS PureFibre internet cost?
There is no single figure. What you pay depends on the speed tier, whether you bundle TV or mobility, and the promotion running when you sign up. TELUS publishes current pricing on its own site, and any Bolt Wireless store will quote your address and household directly.
The reason this page does not print a number is that carrier pricing moves and a figure baked into a page is the first thing to go stale. What is worth knowing before you ask: availability is decided street by street and, in apartments, building by building, so the tier available to you is settled by your address rather than your city. Bring the full address including the unit number and we will check what can actually be installed before quoting anything.
Why Symmetrical Speed Matters More Than the Headline Number
Most internet connections give you a fast download and a much slower upload. Fibre gives you the same in both directions. For anyone on video calls, sending large files, running cameras that upload footage, or working from home while someone else streams, the upload figure is usually what was actually causing the problem — not the download number people compare.
- Upload speed matching download speed on the fibre line
- Wi-Fi 6E gateway and Boost Wi-Fi pods included
- Performance that holds up with several people online at once
- Runs the connection SmartHome Security and Optik TV depend on
Checking Availability at Your Address
Fibre has been rolled out neighbourhood by neighbourhood, so two houses on the same street can have different options depending on when the block was serviced, and an apartment depends on what was installed in the building rather than what runs down the road. Bring your full address including the unit number to any Bolt Wireless store and we will run the check while you wait, rather than sending you home to guess.
When Fibre Has Not Reached You
Not every address can get it, particularly on rural and semi-rural properties in the Fraser Valley and outside the Alberta cities. TELUS Smart Hub uses the mobile network instead and is frequently the difference between a usable connection and none at all. We would rather tell you plainly that fibre is not available at your address and show you what is, than book an install that cannot happen.
Installation, Moving and What to Expect
A first fibre installation involves a technician bringing the line into the property and setting up the equipment, so it is scheduled rather than instant. If you are moving, your service can usually move with you, but the timing needs arranging in advance — come in before moving day and we will line it up so you are not without a connection in the gap.
TELUS PureFibre High-Speed Internet, Delivered the Right Way
When you want home internet that keeps up with everyone in the house, TELUS PureFibre High-Speed Internet is hard to beat. As an authorized TELUS dealer, Bolt Wireless helps families and small businesses across British Columbia, Alberta and Ontario get connected with true fibre-optic service. Fibre runs all the way to your home, so you get fast, dependable speeds for streaming, gaming, video calls and working from home without the slowdowns of older copper or shared cable networks.
Symmetrical Fibre Speeds and a Wi-Fi 6E Gateway
One of the biggest advantages of PureFibre is symmetrical speed, meaning your upload is as fast as your download on plans up to 1 Gbps. That matters when you are sending large files, backing up photos, hosting a live stream or jumping on a busy video meeting. Every plan comes with a Wi-Fi 6E gateway and Boost Wi-Fi pods at no extra charge, built to handle dozens of devices at once, and TELUS backs its fibre network with 99.99% reliability so your connection stays steady when you need it most.
- Symmetrical download and upload speeds on plans up to 1 Gbps
- Wi-Fi 6E gateway and Boost pods for strong, wall-to-wall coverage
- Multiple speed tiers from entry-level to gigabit-class fibre
- Professional install or self install, whichever suits you
Bundle and Save on Internet, TV and Security
Pairing your internet with other TELUS services is an easy way to lower your monthly bill. Add TELUS Optik TV for hundreds of channels in 4K, layer on home security, or extend signal into every corner with TELUS Whole Home WiFi. Our team will walk you through the combinations and explain the current promotions in person, so you only pay for what you actually use.
Check Availability at a Store Near You
Fibre coverage is expanding quickly, but it is not everywhere yet. The fastest way to confirm service at your address is to talk to a local expert. Visit one of our 10+ stores across BC, Alberta and Ontario or call 778-957-8000, and we will run a quick coverage check, compare plans and get your install booked. Not sure which package fits your household? Use our find my plan tool or search high-speed internet near me to start the conversation with confidence.
Why Get Internet at Bolt Wireless?
Authorized Dealer
Official TELUS & Koodo dealer with full product access
10+ Locations
Convenient stores across BC, Alberta & Ontario
Expert Support
Knowledgeable staff to help you every step
Internet Available at These Locations
TELUS & Koodo Store Delta
Unit 110-8067 120th Street, Delta, BC V4C 6P7
View StoreTELUS & Koodo Store Surrey
Unit 102-15161 56 Ave, Surrey, BC V3S 9A5
View StoreTELUS & Koodo Store Vancouver
522 West Pender Street, Vancouver, BC V6B 1V3
View StoreTELUS & Koodo Store Abbotsford
Unit 16-31940 S Fraser Way, Abbotsford, BC V2T 1V6
View StoreTELUS & Koodo Store Golden
Unit 105-612 7 St N, Golden, BC V0A 1H2
View StoreTELUS & Koodo Store New Westminster
Unit K9-610 6th St, New Westminster, BC V3L 3C2
View StoreRelated Internet Services
Frequently Asked Questions
How much does TELUS PureFibre internet cost?
There is no single figure. What you pay depends on the speed tier, whether you bundle TV or mobility, and the promotion running when you sign up. TELUS publishes current pricing on its own site, and any Bolt Wireless store will quote your address and household directly.
How do I find out whether PureFibre is available at my address?
Bring your full address, including the unit number if you are in an apartment or townhouse, to any Bolt Wireless store and we will run the availability check while you wait. The unit number genuinely changes the answer in multi-unit buildings, so it is worth having.
What is the difference between PureFibre and Smart Hub?
PureFibre is a fibre-optic line run to your property, with upload speed matching download. Smart Hub connects over the TELUS mobile network instead and needs no line to the building, which makes it the option for addresses fibre has not reached. Fibre is the better connection where you can get it; Smart Hub is what makes rural and semi-rural addresses workable.
Is Wi-Fi equipment included?
Current PureFibre plans include a Wi-Fi 6E gateway and Boost Wi-Fi pods at no extra charge. What matters as much as the gateway is where it is placed — a fibre line is wasted if the signal has to cross a concrete wall to reach where you work. We can talk through placement and whether your home needs additional coverage.
Can I keep my email address if I switch to TELUS?
Email addresses tied to a previous provider generally do not move with you, which is worth planning for before you switch rather than discovering afterwards. If you have accounts, banking or subscriptions tied to that address, move them to an independent email account first — we can talk you through what to check.
How long does installation take?
A first-time fibre installation is a scheduled technician visit rather than a same-day job, and the lead time depends on your area and the season. We will give you a realistic date when we book it, and if you are moving house we will arrange the timing around your move rather than leaving a gap.
TELUS Internet Plans: Which Speed Do You Actually Need?
The honest answer to "which internet plan should I get" is: probably not the biggest one. Here's how we size it for customers in-store:
- 1–2 people, streaming and browsing: entry fibre tiers handle Netflix, video calls, and everyday use without breaking a sweat.
- Family with simultaneous streams, gaming, work-from-home:mid-tier PureFibre. The symmetrical upload speed is what makes video calls stop freezing — that's the thing cable can't give you.
- Heavy households — 4K streams, large uploads, smart home everywhere:gigabit PureFibre. You'll stop thinking about your internet entirely, which is the goal.
Current pricing and promotional rates change monthly, so rather than print numbers here that go stale, call us at 778-957-8000 or drop into a store — we'll quote today's rate for your exact address, including any new-customer offers running right now.
Internet + TV Packages: When Bundling Actually Saves Money
Bundling TELUS internet with Optik TV or Stream+ usually beats paying for internet and three streaming services separately — but not always, and we'll tell you when it doesn't. The rule of thumb: if your household already pays for two or more streaming subscriptions on top of internet, a bundle is worth pricing out. One bill, one provider, and bundle discounts that standalone plans don't get.
See what's included on our Optik TV and TV Stream Plus pages, or ask us to price your exact combination.
TELUS WiFi Equipment: What Comes With Your Plan
Every TELUS home internet plan includes the WiFi Hub — a modem-router combo that handles WiFi 6 out of the box. For larger homes, basement suites, or that one bedroom where the signal always died, TELUS Boost WiFi extenders mesh with the hub so you get one network name everywhere instead of a graveyard of dead zones.
If you're replacing a setup where you bought your own router to fix bad coverage: bring your floor plan frustrations to us and we'll tell you whether the included hub covers it or whether you'll want a booster from day one.
TELUS Home Internet — Quick Answers
Is TELUS internet available at my address?
PureFibre coverage is address-specific — two houses on the same street can differ. Call us with your postal code and we'll check availability and the fastest tier your address supports while you're on the phone.
What's the difference between PureFibre and cable internet?
Fibre runs light over glass to your home; cable runs over shared copper. In practice that means fibre gives you the same upload speed as download (cable uploads are a fraction of downloads) and consistent speeds at peak evening hours when cable neighbourhoods slow down.
Are there TELUS internet deals for new customers?
Almost always — promotional first-year rates, bundle credits, or waived install fees rotate throughout the year. We keep our current offers list live in-store; ask what's running this month.
Does rural internet work differently?
Yes — outside fibre zones, TELUS Smart Hub delivers home internet over the 5G/LTE network. We cover that separately on our rural internet page.
Ready to Get Started with Internet?
Visit your nearest Bolt Wireless store today and let our experts help you find the perfect solution.
Internet that is as fast upward as it is downward
PureFibre runs symmetrical on plans up to 1 Gbps, so uploading a file, joining a video call and backing up the house all happen at full speed. Where fibre has not reached yet, TELUS Smart Hub gets you online over the mobile network.
- Symmetrical speeds up to 1 Gbps, and 1.5 Gbps down
- 99.99% network reliability
- Wi-Fi 6E gateway and Boost pods included
- Smart Hub for rural addresses
