Stay Connected Where It Matters Most
Secure, reliable mobile connectivity built for the demands of healthcare. From hospital floors to home care visits, TELUS keeps doctors, nurses, clinic managers, and care workers connected to the people who need them.
Bolt Wireless is your authorized TELUS & Koodo dealer with 10+ stores across British Columbia, Alberta, and Ontario.
Healthcare Communication Challenges We Solve
Healthcare organizations face unique connectivity demands that consumer-grade plans simply cannot meet. Here is what keeps clinic managers and hospital IT teams up at night.
Dropped Calls During Emergencies
In healthcare, a missed call can mean a missed diagnosis. Unreliable networks put patient outcomes at risk when every second counts.
Patient Privacy at Stake
Standard consumer messaging apps do not meet healthcare privacy standards. Sending patient information over unsecured channels exposes your organization to compliance violations.
Multi-Location Billing Chaos
Managing separate mobile accounts across clinics, hospitals, and remote care teams wastes administrative hours and inflates costs.
Field Staff Connectivity Gaps
Home care nurses and mobile practitioners travel to rural areas where poor coverage disrupts patient documentation and real-time communication.
TELUS Health Solutions: More Than Just a Phone Plan
TELUS is not just a wireless carrier. It is home to Canada's largest healthcare IT company. When you choose TELUS through Bolt Wireless, you gain access to an integrated healthcare technology ecosystem.
TELUS Health Integration
TELUS Health is Canada's largest healthcare IT company. As a TELUS mobile customer, your devices integrate seamlessly with TELUS Health's electronic medical records (EMR), pharmacy management, and virtual care platforms for a unified healthcare technology ecosystem.
Secure Clinical Messaging
TELUS offers encrypted, compliance-ready messaging solutions purpose-built for healthcare teams. Share lab results, imaging, and patient updates securely between physicians, nurses, and specialists without risking data breaches.
Virtual Care & Telehealth Support
Deliver video consultations, remote patient monitoring, and virtual follow-ups with rock-solid connectivity. TELUS's network ensures clear, uninterrupted telehealth sessions even during peak hours.
Mobile Device Management (MDM)
TELUS Business MDM lets your IT team remotely configure, secure, and wipe devices across your entire organization. Enforce password policies, restrict app installations, and ensure every device meets your compliance requirements.
Reliable Connectivity for Clinics and Hospitals
Healthcare facilities demand network reliability that goes beyond what standard carriers provide. TELUS has made targeted investments in medical infrastructure coverage.
In-Building Hospital Coverage
TELUS has invested in Distributed Antenna Systems (DAS) inside major hospitals and medical centres across Canada. Get strong, consistent signal in basements, operating rooms, and multi-story facilities where other carriers drop.
99.99% Network Reliability
Canada's most reliable network ensures on-call physicians, emergency nurses, and clinic staff are always reachable. With redundant infrastructure and priority routing for business accounts, you can count on connectivity when it matters most.
5G-Enabled Facilities
TELUS 5G brings ultra-low latency connections ideal for real-time patient monitoring, remote surgical consultations, and high-resolution medical imaging transfers between facilities.
Rugged Devices for Field Healthcare Workers
Home care nurses, paramedics, and community health workers need devices that can handle rain, drops, and constant sanitization. These purpose-built devices keep up with the demands of mobile healthcare.
Samsung Galaxy XCover Series
Built for healthcare workers in the field
- IP68 water & dust resistant
- Antimicrobial coating option
- Glove-friendly touchscreen
- Replaceable battery for 24-hour shifts
- Programmable key for push-to-talk
Samsung Galaxy A-Series (Rugged Cases)
Affordable durability for clinic staff
- OtterBox healthcare-grade cases
- Easy to sanitize surfaces
- All-day battery life
- NFC for badge integration
- Lightweight and pocket-friendly
Rugged Tablets for Rounds
Large-screen devices for patient documentation
- 10-inch sunlight-readable displays
- Barcode scanning for medication
- Full-shift battery life
- TELUS MDM pre-configured
- Mountable for mobile carts
HIPAA-Compliant and Canadian Privacy-Ready Communication
Patient privacy is not optional. Whether your organization follows HIPAA guidelines, PIPEDA, or provincial health information acts like Alberta's HIA or Ontario's PHIPA, your mobile communication infrastructure must be compliant.
TELUS Business solutions provide the security framework healthcare organizations need:
- End-to-end encrypted messaging between care team members
- Remote device wipe for lost or stolen phones
- Enforced screen lock and password policies across all devices
- App whitelisting to prevent unauthorized software
- Detailed audit trails for compliance reporting
- Separate work and personal profiles on BYOD devices
Your Data, Secured by Canada's Most Trusted Network
TELUS has been recognized as one of the most trusted telecommunications companies in Canada. Their enterprise-grade network security, combined with TELUS Health's deep healthcare expertise, means your patient data travels over infrastructure designed with privacy as a foundation, not an afterthought.
As a TELUS authorized dealer, Bolt Wireless can help you configure plans and devices that meet your organization's specific compliance requirements.
Discuss Your Compliance NeedsMulti-Location Clinic Plans
Running a healthcare organization with multiple locations should not mean managing multiple wireless accounts. TELUS Business plans through Bolt Wireless consolidate everything under one roof.
Solutions for Every Healthcare Setting
No two healthcare organizations are the same. Whether you are a solo physician or a multi-site hospital network, Bolt Wireless matches you with the right TELUS plan.
Hospitals & Health Systems
- Organization-wide mobile plans with centralized billing
- Device management for hundreds of staff devices
- Priority technical support with dedicated account managers
- Seamless integration with TELUS Health EMR systems
- Same-day device replacement to minimize downtime
Multi-Location Clinics
- Shared data pools across all clinic locations
- Unified billing with per-location cost breakdowns
- Scalable plans that grow with your practice
- Appointment reminder and patient communication tools
- Secure messaging between locations
Home Care & Community Health
- Canada's best rural and suburban coverage
- Mobile hotspots for in-home patient documentation
- GPS-enabled devices for staff safety and routing
- Rugged devices that survive daily field use
- Push-to-talk for instant team communication
Doctors & Specialists
- Dual SIM for separate personal and professional lines
- Unlimited data for telehealth consultations
- International roaming for medical conferences
- Premium flagship devices with top cameras
- TELUS Easy Roam+ for cross-border patient care
Telehealth and Virtual Care Support
Virtual care is no longer a temporary solution. It is a permanent part of how Canadians access healthcare. TELUS provides the connectivity backbone that makes telehealth reliable and professional.
Uninterrupted Video Consultations
TELUS 5G and LTE networks deliver the bandwidth and stability needed for HD video calls with patients, eliminating frozen screens and dropped sessions.
Remote Patient Monitoring
Connect wearables and monitoring devices over TELUS's network to track patient vitals in real time, enabling proactive care from anywhere.
Cross-Province Care Delivery
With coverage spanning BC, Alberta, Ontario, and beyond, healthcare providers can deliver virtual care to patients across provincial boundaries without connectivity concerns.
Secure Data Transmission
Patient data transmitted during telehealth sessions is protected by TELUS's enterprise-grade encryption, helping you meet federal and provincial privacy requirements.
Get Healthcare Mobile Solutions at Bolt Wireless
Our business specialists understand the unique needs of healthcare organizations. Visit any of our 10+ locations across British Columbia, Alberta, and Ontario to discuss plans, devices, and solutions tailored to your practice.
TELUS & Koodo Store Delta
Unit 110-8067 120th Street, Delta, BC V4C 6P7
778-957-8000
TELUS & Koodo Store Surrey
15161 56 Ave Unit 102, Surrey, BC V3S 9A5
604-372-4704
TELUS & Koodo Store Vancouver
522 West Pender Street, Vancouver, BC V6B 1V3
778-536-8000
TELUS & Koodo Store Abbotsford
31940 S Fraser Way, Unit 16, Abbotsford, BC V2T 1V6
604-967-3000
TELUS & Koodo Store Golden
612 7 St N Unit 105, Golden, BC V0A 1H2
250-439-9990
TELUS & Koodo Store New Westminster
610 6th St Unit K9, New Westminster, BC V3L 3C2
604-373-8111
Healthcare Mobile Solutions FAQs
Does TELUS offer special mobile plans for healthcare organizations?
Yes. TELUS offers business plans specifically designed for healthcare organizations of all sizes, from solo practitioners to hospital networks. These include centralized billing, mobile device management, volume discounts, and integration with TELUS Health platforms. Contact Bolt Wireless to discuss plans tailored to your organization's needs.
How does TELUS help with HIPAA and Canadian privacy compliance?
TELUS provides encrypted messaging solutions, mobile device management (MDM) with remote wipe capabilities, and secure network infrastructure. While HIPAA is a U.S. standard, TELUS solutions also help meet Canadian federal (PIPEDA) and provincial privacy legislation requirements. Your IT team can enforce compliance policies across all devices centrally.
Is TELUS coverage reliable inside hospitals and clinics?
TELUS has invested in Distributed Antenna Systems (DAS) and small cell technology inside many major Canadian hospitals and medical centres. This means strong, consistent signal in areas that typically challenge mobile networks, including underground floors, radiology suites, and thick-walled operating rooms.
What devices do you recommend for home healthcare workers?
For field healthcare workers, we recommend the Samsung Galaxy XCover series for its IP68 water resistance, replaceable battery, and glove-friendly touchscreen. Paired with a TELUS unlimited data plan and mobile hotspot, home care staff can document patient visits, access records, and communicate with their care team from any location.
Can TELUS support telehealth and virtual care services?
Absolutely. TELUS's 5G and advanced LTE network provides the bandwidth and low latency needed for HD video consultations, remote patient monitoring, and secure file sharing. TELUS Health also offers dedicated telehealth platforms that integrate with TELUS mobile services for a complete virtual care solution.
How do multi-location clinic plans work?
Bolt Wireless can set up a single TELUS Business account covering all your clinic locations. You get consolidated billing with per-location breakdowns, shared data pools, and a single dedicated account manager. Volume discounts apply across all lines regardless of location, and staff can get device support at any of our 10+ stores across BC, Alberta, and Ontario.
Do you offer same-day device replacement for healthcare staff?
Yes. We understand that healthcare workers cannot afford to be without their devices. Bolt Wireless offers priority device replacement and loaner device programs for healthcare business accounts. Visit any of our locations for immediate support.
Ready to Upgrade Your Healthcare Connectivity?
Join the healthcare organizations across Canada that trust TELUS and Bolt Wireless for secure, reliable mobile connectivity. Our healthcare specialists are ready to build a plan that fits your organization's needs and budget.