TELUS & Koodo Store Abbotsford BC — Authorized Dealer on S Fraser Way
TELUS & Koodo Store Abbotsford · Authorized Dealer
Authorized TELUS & Koodo dealer at Unit 16-31940 S Fraser Way, Abbotsford, BC V2T 1V6. Mon-Sat: 10AM-8PM, Sun: 11AM-6PM. Call 604-967-3000.
Services Available at Abbotsford
Serving Abbotsford & Surrounding Areas
This location is Unit 16-31940 S Fraser Way, Abbotsford, BC V2T 1V6. Mon-Sat: 10AM-8PM, Sun: 11AM-6PM. Call 604-967-3000.
Why Visit TELUS & Koodo Store Abbotsford?
Our Abbotsford location offers the full range of TELUS and Koodo products with expert staff ready to help you find the perfect solution.
Expert Staff
Trained professionals who can help with all your needs
Same-Day Setup
Walk out with your device fully activated
Local Support
Community-based service you can rely on
About the Abbotsford location
Our Abbotsford store is conveniently located at Unit 16-31940 S Fraser Way, easy to reach by car or transit. Drop in for TELUS Mobility activations, Koodo plans, PureFibre Internet, Optik TV, SmartHome Security, or device trade-ins.
We're part of Bolt Wireless— an authorized TELUS & Koodo dealer with 10+ stores across BC, Alberta & Ontario. Same TELUS prices, same Koodo plans, plus local experts who handle setup, port-in, and long-term support in person.
What to bring with you
- Government-issued photo ID (driver's licence, passport, or PR card)
- Most recent bill (if porting from Rogers / Bell / Fido / Virgin / Freedom)
- Account number & PIN from your current carrier (for porting your number)
- Trade-in device (optional) — fully wiped, charged, and unlocked if applicable
- Payment method — credit, debit, or pre-authorized banking for monthly billing
TELUS or Koodo — which is right for you?
Both networks run on the same TELUS infrastructure, so coverage is identical. The choice comes down to your data needs, budget, and the kind of perks you want. Our Abbotsford team will walk you through both and match you to the best fit — no pressure, no upsell.
Premium 5G+, full perks
- • 5G+ on Canada's most-awarded network
- • Unlimited talk & text + generous data buckets
- • 5-year price-lock plans available
- • Easy Roam, US/global roaming options
- • Bundle with PureFibre Internet, Optik TV, SmartHome
Best value, no surprises
- • Same TELUS-network coverage
- • Shock-free data — never overage charges
- • Pick Your Perk (extra data, international minutes, etc.)
- • Lower monthly bills, ideal for families
- • No long-term contracts on most plans
Walk into Bolt Wireless Abbotsfordand we'll compare side-by-side based on your current bill — most customers save $20–$60/month switching from competitors.
On South Fraser Way at Clearbrook
Our Abbotsford store is on South Fraser Way just east of Clearbrook Road, in the retail stretch that most of the city passes through. Clearbrook Plaza is a few minutes along and Abbotsford Supermarket and Sabzi Mandi are both within a short walk.
Arriving by Bus
The South Fraser Way stops at Countess and at Clearbrook are both about a minute from the door, and the Clearbrook Road at Sunrise Crescent stop is a little further. The central Abbotsford routes all run along South Fraser Way, so most journeys across the city drop you within a block.
Serving the Wider Fraser Valley
People travel to this store from Mission, Chilliwack, Aldergrove and the farms out toward Sumas Prairie, because the nearest alternative is often a long drive. If you are coming a distance, call ahead and we will confirm we have the device or SIM you need before you set off.
If You Searched Chilliwack
There is no Bolt Wireless store in Chilliwack. Other TELUS dealers operate there. The location we run is Abbotsford — 31940 S Fraser Way, Unit 16. Mission and Aldergrove do not have a Bolt storefront either.
Address, Phone and Hours
Call 604-967-3000. Monday to Saturday 10AM–8PM, Sunday 11AM–6PM. We are on South Fraser Way just east of Clearbrook Road, with parking at the plaza. That number reaches this store, not a national queue.
Before You Drive From Chilliwack or Mission
This is a planned trip, not a pop-in from Vedder or Cottonwood. Call first if you need a specific phone or SIM in stock. Bring ID and a current bill if you are porting a number; we can finish that in the same visit when the account details check out.
Internet Where Fibre Has Not Reached
Abbotsford is one of the places where the internet question is genuinely complicated. PureFibre covers much of the city, but properties out toward Matsqui, Sumas Prairie and the Mission side are a different conversation.
Rural and Farm Addresses
If your address cannot get fibre, TELUS Smart Hub uses the mobile network instead, and it is often the difference between a usable connection and none. We can check what your specific address qualifies for while you wait — availability out here changes property by property, and a general answer for Abbotsford tells you nothing useful about your own driveway.
Switching From a Door-to-Door Contract
A recurring story here is someone signed up at their door for a service that did not deliver what was promised. If that has happened to you, bring the paperwork. We will read what you are actually on, tell you what it would cost to leave and what TELUS can and cannot do at your address, before anyone signs anything.
Porting Your Number Into a Clearbrook Building
Clearbrook has named condo and townhome projects near Clearbrook Road, including The Douglas, a 130-unit six-storey building, and Phoenix Central, a 66-unit stacked-townhome project in six buildings. A move into one of those usually comes with a new address, sometimes a new plan, and a number you want to keep working. We can port your existing number from any carrier onto TELUS or Koodo and update your address on file. Bring a previous bill or your account PIN so we can verify the transfer.
Optik TV in a Clearbrook Condo or Townhome
Clearbrook has named condo and townhome projects near Clearbrook Road, including The Douglas, a 130-unit six-storey building, and Phoenix Central, a 66-unit stacked-townhome project in six buildings. We cannot assume a suite in one of those is wired the same way an older house on South Fraser Way is, so the first step is checking what TELUS can actually run to your unit. From there it is either a self-install kit or a technician visit, and we can walk you through what each involves before you commit.
SmartHome Security in a Clearbrook Condo or Townhome
Clearbrook has named condo and townhome projects near Clearbrook Road, including The Douglas, a 130-unit six-storey building, and Phoenix Central, a 66-unit stacked-townhome project in six buildings. If you are moving into a strata building, SmartHome Security means checking what the strata allows before anything goes on a door, a balcony or a shared wall — a different conversation from a detached house with its own yard. We can walk through what is realistic for your unit and check what your specific address can support.
Business Plans for Sumas Prairie Farm Operations
Sumas Prairie is a working agricultural area. In the November 2021 flood, pre-flood counts put roughly 23,000 dairy cattle and 500,000 birds on farms across the region. If you run a farm operation here and need mobile lines for workers or a business plan covering multiple locations, come in and we will set it up in person. Coverage varies property by property out here, so we can check your specific address rather than give you a general answer.
EPP Eligibility for City of Abbotsford and School District Staff
The City of Abbotsford's municipal government was named one of Canada's Top Employers in 2025, and the Abbotsford School District employs roughly 2,200 teaching and support staff across its schools. If you work for either, or for a union, association or private employer with a TELUS EPP agreement, we can check the employer list with you before you commit. Bring your work ID and we will confirm what you are eligible for in person.
Google Reviews — Abbotsford
“I had problems with my home internet for the last 18 months. Someone came to my door and gave me an internet contract, but the service and promises were completely different from what I was told. Be careful with door-to-door salespeople or random calls offering services — once the deal is done, many of them never answer your calls again. Even though I didn’t get my contract through Bolt Wireless, their staff still helped me a lot. The team was very honest, professional, and supportive. They guided me through everything, helped me fight out the issue with the provider, and even helped me get credits back on my account. Really thankful for their amazing customer service. It’s hard to find people who genuinely care about helping customers these days. Highly recommend Bolt Wireless to anyone looking for trustworthy and helpful service!”
“Called store a few times with no awnser. Showed up at 0900 and there store says they open at 0900. No one showed up to open then store after 10 minutes so I left . Ordered a phone from this store only to get an email saying my order has been canceled. Telus in general has sucked in abbotsford this location and 7 oaks”
“I got my mobile plan and home internet from Bolt Wireless in Abbotsford, and I’m really happy with the service. Their team is extremely helpful, friendly, and polite. Honestly, I’ve never come across a salesperson who was this professional and respectful. Great experience overall and highly recommended!”
“Amazing experience with Bolt wireless! The staff is super helpful friendly and professional. They explained everything clearly and helped me choose the best option without any pressure. Fast sevice, great prices and excellent customer care. Highly recommended to anyone looking for reliable wireless and tech services!”
“Best service ever from bolt wireless! I was dealing with a huge billing issue and my bill went up to almost $2000. I was really Stressed,but the Bolt wireless team helped me though everything step by step.they Talked to the provider,explained everything clearly, and helped me get around $1800 in bill credits. Their customer service is honestly amazing. Very helpful, professional,and they actually care about their customers.I highly recommended bolt wireless to everyone looking for honest and reliable service!”
Frequently Asked Questions — Abbotsford
What are the hours for Bolt Wireless Abbotsford?▼
Our Abbotsford store is open Mon-Sat: 10AM-8PM, Sun: 11AM-6PM. Walk-ins are always welcome — no appointment needed.
What is the TELUS store address in Abbotsford?▼
Our TELUS & Koodo store is at Unit 16-31940 S Fraser Way, Abbotsford, BC V2T 1V6. Hours: Mon-Sat: 10AM-8PM, Sun: 11AM-6PM. Call 604-967-3000.
What is the TELUS store phone number in Abbotsford?▼
Call 604-967-3000. That number reaches this Bolt Wireless location — an authorized TELUS & Koodo dealer — not a national call centre.
Does Bolt Wireless Abbotsford offer same-day phone activation?▼
Yes! We offer same-day activation on all TELUS and Koodo plans. Bring your ID and you can walk out with a working phone in about 30 minutes.
Can I trade in my old phone at Bolt Wireless Abbotsford?▼
Absolutely. We accept trade-ins for iPhones, Samsung Galaxy, Google Pixel, and other devices. You'll get instant credit toward your new phone or plan.
What services does Bolt Wireless Abbotsford offer?▼
We offer TELUS Mobility, Koodo Plans, Internet, Optik TV, SmartHome Security, Device Trade-In. We're an authorized TELUS and Koodo dealer with full-service support.
Do I need an appointment to visit Bolt Wireless Abbotsford?▼
No appointment is needed. Walk in anytime during store hours and our team will help you with phones, plans, internet, TV, or home security.
Can I keep my phone number when switching to TELUS at Bolt Wireless Abbotsford?▼
Yes, we handle number porting from any Canadian carrier. Your existing number transfers seamlessly during activation — don't cancel your old plan first, we handle everything.
Ready to Visit Abbotsford?
Stop by TELUS & Koodo Store Abbotsford today for expert service on TELUS and Koodo products. Our team is ready to help!
Inside TELUS & Koodo Store Abbotsford
Photos from our Google Business Profile — the same ones you see on Maps.