TELUS & Koodo Store in Vancouver, BC
522 W Pender St, Vancouver, BC V6B 1V3, Canada
Visit our other TELUS & Koodo Store locations: Delta BC, Surrey BC, Abbotsford BC, and Calgary NW.
Contact:
- 522 West Pender Street, Vancouver, BC V6B 1V3
- 778 536 8000
- vancouver@boltwireless.ca
Store Hours:
- Monday:
- Tuesday:
- Wednesday:
- Thursday:
- Friday:
- Saturday:
- Sunday:
- 11:00 AM - 06:00 PM
- 11:00 AM - 06:00 PM
- 11:00 AM - 06:00 PM
- 11:00 AM - 06:00 PM
- 11:00 AM - 06:00 PM
- 11:00 AM - 06:00 PM
- Closed
Connecting the World with:
Customer Reviews
Highly recommend specially if you are looking for good plans and buy phones
Served to satisfaction!
Really good!
I've been a long term good customer with Telus and paid all bills ect on time and vested allt of money into Telus but this so called customer service rep makes ne want to change from Telus and should not be in customer services as he has no clue what to do or about Telus cibtracts or loss insurance evt . Cretin actually
Service from Aditya was commendable
From start to finish he was there to explain and make new connection easier for me..
I am extremely satisfied with the crew ..!!
Thanks Aditya
TELUS & Koodo Store in Vancouver BC — Your Trusted Authorized Dealer
Bolt Wireless on West Pender Street is downtown Vancouver’s go-to authorized TELUS and Koodo dealer. We serve busy professionals in the financial district, students at nearby SFU Harbour Centre, residents of Gastown and Yaletown, and visitors passing through the city’s core. Our compact, knowledgeable team specializes in fast, hassle-free service so you can get back to your day.
Whether you need to activate a new line, transfer your number from another carrier, upgrade your device, or troubleshoot a billing question, we handle it all in store. We pride ourselves on honest recommendations — no pushy upsells, just straightforward advice tailored to your needs and budget.
Discover the Latest TELUS Devices and Plans in Vancouver | Bolt Wireless Inc.
Looking for the latest iPhone, Samsung Galaxy, or Google Pixel in downtown Vancouver? Bolt Wireless stocks a wide selection of TELUS and Koodo smartphones, tablets, smartwatches, and accessories. Our team can walk you through camera quality, battery life, display specs, and monthly plan costs so you make a confident decision. We also carry budget-friendly options from Koodo — perfect for students, newcomers to Canada, or anyone who wants reliable service at a lower price point.
Already have a device? Bring it in for a SIM swap, eSIM activation, or plan change. We regularly run in-store promotions with bonus credits and discounted accessories that you won’t find on the TELUS website. Visit our West Pender Street location to see what’s available today.
Explore TELUS Internet and TV Solutions in Vancouver | Bolt Wireless Inc.
Vancouver residents and businesses depend on reliable internet — and TELUS PureFibre is the fastest fibre-optic network available in the city. With symmetrical speeds up to 1.5 Gbps, PureFibre handles everything from 4K streaming and video conferencing to smart-home devices and cloud gaming without breaking a sweat. Stop by our downtown Vancouver store to learn about current PureFibre promotions and bundling discounts when you pair internet with a mobility plan.
Upgrade your home entertainment with TELUS Optik TV, featuring 4K HDR picture quality, a voice-activated remote, and thousands of on-demand titles. Choose from flexible channel packages — sports, movies, international, kids — and customize your lineup. Our team at 522 West Pender can help you pick the right Optik TV plan and schedule installation.
Secure Your Vancouver Home with TELUS Home Security & Wireless Phone Services | Bolt Wireless Inc.
Keep your Vancouver home or condo safe with TELUS SmartHome Security. The system includes 24/7 professional monitoring, HD indoor and outdoor cameras, motion sensors, smart door locks, and a video doorbell — all controllable from your smartphone. Whether you live in a high-rise in Yaletown, a heritage home in Kitsilano, or a townhouse in Mount Pleasant, our security consultants at the Bolt Wireless downtown location will recommend a setup that fits your space and budget.
We also offer TELUS Wireless Home Phone for crystal-clear calling without a traditional landline — a popular choice for Vancouver residents looking to cut costs while staying connected. Visit us at 522 West Pender Street to explore your home security and phone options.
Enhance Your Vancouver Business with TELUS Business Solutions | Bolt Wireless Inc.
Vancouver is one of Canada’s most competitive business markets, and reliable communications are essential. Bolt Wireless provides the full range of TELUS Business Solutions — including Business Connect, a cloud-hosted phone system that lets your team take calls on any device from anywhere; Business Internet with guaranteed uptime and dedicated bandwidth; and TELUS Fleet management tools for companies with mobile workforces.
Need to protect your office, retail space, or restaurant? TELUS Business Security offers commercial-grade surveillance cameras, access control, and remote monitoring. Our downtown Vancouver team has helped businesses in Gastown, the Financial District, Chinatown, and along Robson Street set up integrated communication and security solutions. Stop by 522 West Pender to discuss what your business needs.
TELUS Exclusive Partner Program (EPP)
Bolt Wireless is an authorized provider of the TELUS Exclusive Partner Program (EPP) at our downtown Vancouver location. If your employer is a TELUS EPP partner — and many of Vancouver’s largest employers in tech, healthcare, government, and finance are — you and eligible family members can access significant discounts on monthly plans, smartphones, and accessories.
Curious whether you qualify? Bring your work ID or corporate email to our store at 522 West Pender Street, and our team will check your eligibility and activate your EPP savings on the spot. The discounts apply for as long as you remain with a qualifying employer, making it one of the best ongoing perks available. Visit Bolt Wireless Vancouver today and start saving.