TELUS & Koodo Store in Surrey, BC

TELUS & Koodo Store Surrey, BC

Visit the BoltWireless Surrey TELUS & Koodo store in Surrey, BC for the latest iPhones, Phones, Tablets, Plans & Mobile Internet Devices. Get the latest information about TELUS TV, Internet, SmartHome Security, Home Phone and Bundles.

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Store Hours:

Monday : 10:00 AM – 7:00 PM
Tuesday : 10:00 AM – 7:00 PM
Wednesday : 10:00 AM – 7:00 PM
Thursday : 10:00 AM – 7:00 PM
Friday : 10:00 AM – 7:00 PM
Satarday : 10:00 AM – 7:00 PM
Sunday : 12:00 PM – 5:00 PM

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Customer Reviews

Tivong
20:43 03 Mar 25
The experience was great and Hassan was so accomodating to my in laws. Great job guys
Grant Gray
19:10 25 Feb 25
Alana Khan was extremely helpful. I was very frustrated and he looked after me very calmly and very professionally. excellent service
Janice Young
02:16 01 Feb 25
Great customer service by Azaan twice now in last couple of months. Highly recommend going and seeing him for your next phone.
Usman Nadeem
03:57 31 Jan 25
Excellent service and customer relationship management
Bhawanpreet Singh
23:55 22 Jan 25
Thank you Aaliz for helping me and solving my two year old issue with koodo, which other store’s couldn’t solve. thanks once again!
Erum Afzal
11:48 16 Jan 25
Quickly dealing with issues and resolve them
LISA SIDHU
00:50 16 Jan 25
Great services from Aamir he was really good to deal with
brar amrit
00:23 16 Jan 25
Best Service
Pinder Brar
00:23 16 Jan 25
Best service provided by Hassan
lily li
21:24 07 Jan 25
Azaan is very friendly and we have a good service. We re very happy to transfer my number to Koodo.
After waiting couple months due no communication or updates, they left me a voicemail it arrived while I was gone for vacation.The guy talks about my reviews and I should delete my reviews etc. I simply explained all you had to do was say , well we will work on our communication better next time or our bad, we will work on it betterThe punjabi guy, maybe franchise son or management, gives me attitudeDidnt argue, gives me 2 Public mobile sim card which shows $10 each on website.The gentleman first asks me to delete reviews. Very shady for my opinion then sells me sim card for $20 each. I explained it's $10 website. He says" our store is $20 each " well pretty badm should have told me in advance and not waste fuel of car to pickup. Obviously I'm not going to argue over the price after wasting fuel. Then he says, " if you don't want it you can return it as long as it's not open. Lol adding fire to already bad communication. The first review was nothing compared to this added. It made your review 10x worse
Pooja Parekh
21:15 04 Jan 25
Hassan & Azaan provided excellent customer service. Highly recommend this location.
jitu oza
19:28 02 Jan 25
Very Friendly service and great staff
Emad Wakil
17:55 27 Dec 24
Excellent service!! Got my iphone16 from here, Azaan was very helpful in explaining all the details regarding the plan thoroughly and went above and beyond to help me decide which plan suits my needs. The staff was very friendly and welcoming. Highly recommended for great discounted deals.!!
Harpal Singh
03:10 27 Dec 24
Azaan and Hassan gave best service
Harinder Sandhu
00:38 22 Dec 24
Very satisfied with the service. Azaan is a great help.
Rana Tahir
22:24 21 Dec 24
Amazing experience in terms of service, guidance, solutions and professionalism. Met with Mr. Saqib who is so kind and knowledgeable. Highly recommended to visit the outlet and book an appointment with him. I got S24 FE by availing their mobility services package. Happy customer 🙂✌
Mohs Raza
07:02 12 Dec 24
saqib is a phenomenal customer service representative , very helpful and professional . He helped me a lot with recommendations to my plan and new phones. I would % recommend him. When I talk with him, its like a feeling like talking with a friend who genuinely wants me to have the best deals.Thank you again for all your help Saqib!
Courtney Reader
02:10 04 Dec 24
Azaan was excellent and solved my problem in 5 seconds. Amazing service!!!
Farheen Swanson
21:49 03 Dec 24
Hassan has phenomenal customer service, very genuine and kind. He helped me a lot with recommendations to my plan and getting new phones. I 100% recommend him and this location to anyone. It felt like I was talking with a friend or family member who genuinely wants me to have the best deals available.Thank you again for all your help Hassan!
Andrea Mitchell
02:15 02 Dec 24
Azaan Khan was very helpful and fixed my phone! He was kind and patient.
Shehryar Kharadi
20:25 01 Dec 24
Got a few lines from Saqib. Saqib was professional and ensured that I am getting the best price. Was also super responsive over phone when I had any questions. Highly recommend visiting Saqib for all your phone needs.
Elizabeth Derish
20:09 30 Nov 24
Azaan Khan was very helpful in setting up my new phone. Searched out the very best deal available and also helped with someone that is not so tech savvy.
Erwin Ortigoza
03:04 30 Nov 24
Azaan was super helpful, really nice and eager to help me.
Harvinder Singh
03:15 29 Nov 24
Deal with Hasan , very cool and cooperative Man. .. awesome deal for now .
Giovan O'Connor
23:25 28 Nov 24
Hassan is an incredible Store Manager who is professional, knowledgeable and ensured to take the time to answer any questions I had regarding my cellphone purchase. Hassan was honest, consistent with the information provided and most importantly, he was authentic. He was extremely customer-oriented as such, I highly recommend Bolt Wireless!!!
Fazeel Arib
23:31 24 Nov 24
It was a great pleasure to receive great customer service from Hassan when we got a new phone. Thank you Hassan!
Affan Khan
23:46 22 Nov 24
Excellent service. Highly recommend Saqib. He provided a Mobile phone and plan that was perfect for my needs. Much much better than trying to order a phone + updated plan online.
Deep Tamber
23:55 09 Nov 24
best service i ever had and honest advice for the customer
Karen Morris
03:26 09 Nov 24
Hassan was so calm and patient helping me decide on service, phone, plan etc. he was able to answer every question knowledgeably and in a way I could understand, I highly recon talking with Hassan with any service requirements
Maria Nathalie Mangyao
00:32 17 Oct 24
Their service is great! Hassan gave us excellent service: smooth and easy. Highly recommended.
Diesel De Guzman
00:40 16 Oct 24
Azaan was very helpful in finding me a better deal on my phone plan. He took the time to explain my options and made the whole process quick and simple. Highly recommend this place for anyone looking for great service!
Harman Johal
17:20 14 Oct 24
Hassan has always been a huge help. Not only has he gotten me the best deals through Telus, but he’s also helped many of my clients with their phone needs as well. Hassan is knowledgeable, honest, and always makes sure you leave with the best possible plan. Highly recommend him and this store!
Rob S
00:21 12 Oct 24
Azaan :Super helpful with dealing with my problems and finding a solution. 👍🏼👍🏼
Jay Bolen
23:40 11 Oct 24
Hassan was great, fast service, switched from Rogers to Koodo in less than 15 minutes. Got a screen protector out of the deal too
GURSAHIB SINGH
23:43 03 Oct 24
Super good service byMr azaan khan
Jaime W
02:13 03 Oct 24
Hassan was great! Super helpful and friendly 🙂 he solved the problems I was having with adding a line to my account.
Oluwatomiwa Fasoro
20:17 02 Oct 24
Hassan is very friendly and Very Helpful
fayokemi Oluwayemi
20:16 02 Oct 24
Amazing customer service with Hassan. Very professional and answered our questions wonderfully.
beverly hudym
20:12 30 Sep 24
Aashan was very helpful with converting an old phone to a newer one! Thank you!!
Taj C
05:31 25 Sep 24
I have been to this store a few times, and the help I have received from Hassan is beyond comparison. He is very knowledgeable and guides patiently. I am very impressed with his customer service skills. Thank you for helping me out!
Leanne Merriman
02:54 22 Sep 24
Initially was very helpful. Once home, it was discovered my 82 year mom’s text messaging was not working. She went back a total of 4 times, twice with my husband, twice with my brother over 3 weeks only to return home each time with the problem unsolved. At that time she was told no return after 2 weeks, even though she started the process the next day after phones were bought. We called Apple, then Telus who managed to solve the problem in less than a minute. Ridiculous that she was sent home with a phone not fully operational for 3 weeks. Sadly, we purchased 4 phones and 4 plans with now no recourse.In the future will ONLY deal with a corporate store. Plus, he is phoning me and my husband to complain about the review. Terrible experience.
C H Arthur
20:00 11 Sep 24
Hassan was very helpful. Job well done.
gurkeet chandi
00:19 10 Sep 24
Good service by Hassan
Angel 1 G
23:15 09 Sep 24
Really good service by Azaan and Hassan. Always the best service. Highly recommend this store.
Sonu Sahi
22:32 08 Sep 24
Azaan was wonderful. Made every thing look easy and smooth. Thank you
Magdalena Strzelecki
19:21 31 Aug 24
I came to Telus/Koodo store at Panoram Village with a question regarding with my recent activation on Koodo plan which I wasn’t able to use. Azaan help me with everything and I was even able to get better deal on my plan. I highly recommend this store for professional advice and help. Thank you!!!
Gustavo Gozzi
23:22 28 Aug 24
Hassan was awesome! Definitely recommend the service!!
Anne Maniam
22:43 27 Aug 24
Awesome service from Hassan!! Thank you
T M
00:35 23 Aug 24
Hassan provided excellent customer service, friendly and knowledgeable, will return when I need another cell phone!
GODSWILL Grace
22:36 22 Aug 24
Azaan you are a very wonderful person, thank you for your time to explain in detail how the Sim Card works and its entire system. You are the best
Claude D'Souza
21:58 22 Aug 24
Hassan was very helpful. He looked into my concerns about my phone plan with Koodo, and he even informed me about current promotions which could save me money per month. I ended up taking his advice...I highly recommend visiting this store and talking to Hassan!
Carol Strauss
17:49 21 Aug 24
Totally satisfied with Hassans service. I would recommend to anyone seeking expertise w their tech issues and phone service ! Carol
Alan Merriman
17:48 21 Aug 24
Possibly the worst disclosure and service known in the modern era. Check the return policy with an incredible 30% restocking fee, added to a non disclosed loan provided to Telus with non interest repayment terms of 12-24 months. Unable to fix an 84 yr old's clients connectivity issue in 4 visits. Go elsewhere. Add in multiple harassing phone calls from the manager afer the fact - he didn't "like" the review. Truly millennial lack of service form an entitled employee. Frightening.
Huu Nguyen
21:35 08 Aug 24
Excellent customer service! I had Hassan helping me.
Manny
20:17 08 Aug 24
Hassan was amazing today helping with my upgrade for my parents phone, ill definitely being switching over my plan as well, keep up the great work 👍
Sandy R
19:14 03 Aug 24
Very happy with the service and low priced plan Hassan gave us.
Sayar Krami
23:01 02 Aug 24
Hassan has a great customer service skill. I just stop by this location to inquire about mobility and he convinced me and transferred my Roger’s plan to Telus. Thank you Hassan for your professional customer service.
Clara Pabon
23:49 28 Jul 24
Hassan provided a great service, thank you
amit thiara
23:12 28 Jul 24
Fraser McIntosh
23:15 27 Jul 24
Minhaj Shunjaruff
03:14 25 Jul 24
Great service by Saqib Sidd. Was really patient in answering my questions and detailing the offer based on my need. Thank you!
Harminder Singh
23:10 24 Jul 24
Hassan is an excellent employee, very patient and really a very good customer server. He gave me best deal.
Epifanio Herrera
19:51 20 Jul 24
Azaan is an excellent employee, very patient and really a very good customer server. I will recommend him to any friend, relative. Really appreciate him.
Barb Sleath
01:29 19 Jul 24
Azaan was absolutely amazing..super knowledgeable and helpful!!
Sandip Mangsule
20:56 11 Jul 24
I recently had the pleasure of collaborating with Azaan to obtain home internet deal, and I couldn’t be more satisfied with the experience. Thanks to Azaan for his excellent customer service. His expertise made the entire process seamless and stress-free. I highly recommend Azaan to anyone looking for great hone internet deals
Ravneet kaur
17:14 03 Jul 24
Great experience overall. Azaan made the whole process of “bring it back” very smooth and easy for me. Highly recommend this store.Thanks
Raman Braich
21:07 30 Jun 24
Hassan was great to deal with. Will be coming back
Netty Smith
00:33 29 Jun 24
Azaan is very knowledgable and friendly highly recommend this store
Matthew Tye
18:11 28 Jun 24
Azaan was extremely knowledgeable and helpful. He handled everything quickly and with professionalism.Highly recommend coming to this location.
Joshua
20:31 25 Jun 24
There’s no store I would recommend enough other than this one, Azaan was so extremely helpful in setting up my services with Telus. Even made sure to have everything ordered for me when the store opened first thing in the morning. Will be back for sure in the future!
Alejandra Vela
22:08 22 Jun 24
Azaan was very friendly and supportive
Juan Pablo Zubieta
22:08 22 Jun 24
The guy was very kind
John Vasquez
19:41 17 Jun 24
Azaan did an amazing job assisting us with all inquiries. He even went above and beyond making sure all our customer service needs are addressed. He’s professional, easy to talk with, and very knowledgeable about the ins and outs of our plan. Overall, it was a pleasant experience and would recommend this Telus Koodo branch and definitely look for Azaan.
Mike OLeary
23:29 15 Jun 24
Azaan is the best
Salina Sachedina
22:21 11 Jun 24
Needed a new phone for my elderly father and Hassan made it really easy for me. I was in and out in no time with a working phone.
Eknoor Kohli
23:37 02 Jun 24
Services with Jasnoor was really great . I highly recommend to have services from her . Thanks Jasnoor for the service really appreciate you help and patience . 😊
zebah haifi
22:42 26 May 24
great customer service! very friendly and helpful, thanks !:)
Kaleem Chaudhry
19:16 23 May 24
Aazan is super helpful highly recommended
zaki Momin
22:05 21 May 24
Fantastic interaction with azaan at this location. Strongly advised for anyone searching for honest service and excellent prices. I'll be returning in the future. Many thanks azaan
M Campbell
22:31 18 May 24
Harleen
22:04 14 May 24
Jasnoor is highly committed and a wonderful employee. She did her best to solve my issue.
Arshad Sohal
03:45 14 May 24
Best Service by Hassan and AzaanHighly recommended for all Business and Home services.
Ghazia Nawaz
20:45 30 Apr 24
Azan was very helpful thank you
Gurpal Toor
22:17 28 Apr 24
Hassan helped us and gave us great service
Akira_Howls74
22:06 26 Apr 24
Jasnoor, helped my Dad and I to have an easy and pleasant experience; so the entire family could have an affordable plan, show us varies of options until we found the perfect for us. Very good service.
Ian Friend
19:36 21 Apr 24
Azaan was very knowledgeable of the services provided and new what was the best option for me moving forward. Very much recommend this store if you're planning on joining koodo or telus.
Reenu Renz
20:42 18 Apr 24
Excellent customer service by Mr.Azaan with a perfect attitude everytime. We got 4 plans set up from him, he’s super friendly and efficient. Will recommend more people to come see you!
Prachi Arora
22:35 28 Mar 24
Jasnoor is amazing at helping customers! She's super nice and knows all about the best phone deals. She makes sure everyone gets exactly what they need. She is the best because she's always friendly and makes buying a phone easy and fun!
jhona baesa
02:55 27 Mar 24
I had a great experience with Azaan. I went in, asked a few questions, and a few minutes later, activated a new phone and a month to month plan. He even ported both telephone numbers for me.More or less, I was out of the store in 30 mins which was convenient for me as I had other appointments that day. Thanks Azaan for you assistance. I truly appreciate the amazing service. Cheers
Kiran Dhaliwal
13:56 26 Mar 24
The service in this place was great. Got a great deal for my family member. Due to issues on our end, Azaan had to take some extra steps to get our number ported but he was patience and problem solved it quickly. I would definitely recommend this place. I also had chance to observe another rep with another customer, he was just as patience and professional. Great customer service.

TELUS and Koodo Store in Surrey, BC

Bolt Wireless Inc. has revolutionized telecommunications in Canada, specializing in TELUS and Koodo services across nine major regions. Our offerings include TELUS Mobility and comprehensive Koodo mobile and data plans, enhancing both mobile and business experiences.

As a key player in communication solutions, Bolt Wireless ensures that Canadians have access to reliable and efficient services. Experience the difference with TELUS and Koodo through Bolt Wireless in Surrey, BC, and beyond.

Bolt Wireless Inc. Store in Surrey, BC
TELUS Mobility Services at Bolt Wireless Inc

Explore Top TELUS Mobile Devices and Plans in Surrey | Bolt Wireless Inc.

Discover the latest TELUS smartphones for sale in Surrey, BC, featuring cutting-edge technology and exclusive plans tailored to your needs. From TELUS tablets on offer to unbeatable deals on TELUS smartwatches, Bolt Wireless Inc. has you covered. Enhance your digital experience with TELUS online security solutions, ensuring your data stays safe and secure. Small businesses in Surrey can also benefit from specialized TELUS business plans designed to support growth and productivity. Experience the best of TELUS mobility services with Bolt Wireless Inc. in Surrey.

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Dive into the world of high-speed internet and television with TELUS PureFibre Internet and Rural Internet options in Surrey, BC. From TELUS TV Stream Plus packages to Optik TV plans, Bolt Wireless Inc. offers a wide range of choices to suit your entertainment needs. Explore the flexibility of Pik TV from TELUS, providing convenient access to your favorite content. Experience top-tier TELUS TV and internet solutions at Bolt Wireless Inc. in Surrey.

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TELUS Home Security and Wireless Home Phone Services

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Safeguard your Surrey home with comprehensive TELUS Home Security solutions, providing advanced monitoring and surveillance features for enhanced safety. Stay connected with reliable Wireless Home Phone services from TELUS, offering clear communication without the hassle of traditional landlines. Bolt Wireless Inc. brings top-tier TELUS home solutions to Surrey residents, ensuring peace of mind and convenience.

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Maximize productivity and security for your Surrey business with TELUS Business Solutions, including cutting-edge tools like Business Connect and comprehensive security features. Bolt Wireless Inc. collaborates with TELUS to offer tailored business solutions designed to enhance Surrey businesses’ success. Experience top-tier TELUS business services with Bolt Wireless Inc.

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TELUS Employee Purchase Program (EPP) Revolution with Bolt Wireless Inc.

Join the TELUS Employee Purchase Program (EPP) Revolution with Bolt Wireless Inc. in Surrey

Bolt Wireless Inc. stands at the forefront of the Canadian telecommunications landscape, revolutionizing mobile experiences for individuals and businesses alike through the TELUS Exclusive Partner Program (EPP). Operating in nine regions across Canada, including Surrey, BC, Bolt Wireless is committed to delivering unparalleled customer service and cutting-edge solutions.

This collaboration extends the reach of TELUS and Koodo offerings, bringing superior telecommunications services directly to Canadian communities. From broadband internet to home phone, television, and mobile services, Bolt Wireless ensures reliable and innovative communication solutions for both residential and commercial clients in Surrey, BC. Join us in this revolutionary journey and enjoy exclusive benefits through the TELUS Employee Purchase Program (EPP) with Bolt Wireless Inc.